iHeartRadio and KEYPR Join Forces to Deliver Custom Music in Hospitality
Collaboration Brings iHeartRadio-Curated Music to Hotel Guests via the KEYPR Hospitality Platform
LOS ANGELES, CA — September 20, 2017 — KEYPR®, the leading hospitality technology company whose cloud-based platform integrates an end-to-end hospitality experience for guests, staff and management through embedded and mobile devices, announced today it has joined forces with iHeartRadio, iHeartMedia’s all-in-one digital music, podcasting and live streaming radio service, to seamlessly bring a new custom music experience into hotel rooms across the country.
iHeartRadio will offer guests thousands of Live Radio stations from across the U.S., personalized custom Artist Radio stations, and the top podcasts and on-air personalities available everywhere listeners are. Plus, iHeartRadio features easy-to-use on-demand functionality which makes radio truly interactive and connects listeners directly to their music collections. On-demand subscription features include personal music libraries and playlists; the ability to search and play any song instantly; and the option to save and replay songs directly from live and custom radio listening.
“Offering an easy-to-use seamless music experience everywhere listeners are, is paramount to iHeartRadio,” said Jessica Jerrick, Executive Vice President of Business Development and Partnerships for iHeartMedia. “We are excited to work with KEYPR on our first hospitality space integration. Together, we will further enhance the guest experience by bringing iHeartRadio’s world-class music content and top personalities directly into their hotel room through KEYPR’s innovative platform.”
This partnership also opens up an opportunity for hotels on the KEYPR platform to curate custom playlists. From a guest perspective, iHeartRadio will be easily accessible directly via in-room tablets where hoteliers can decide which custom music experiences to highlight. On the back end, hotels will receive reports with usage and behavior data which they can use to improve service and further enhance the guest experience.
“Guest engagement on the KEYPR platform is consistently above 90% across our entire property mix. Our rich data shows that hotel guests are using our enabled devices to manage their stay, order services, make reservations and access entertainment,” said KEYPR CEO Robert Stevenson. “Continuing to grow our content library and working first-ever integrations with great partners like iHeartRadio only helps to increase that engagement and further our commitment to delight our hotel customers and their guests.”
KEYPR® is a cloud-based guest experience and management platform for hotels, casinos and luxury residences. The platform delivers a friction-free personalized guest experience, while creating new operational efficiencies and driving additional revenue opportunities for property owners. Guests can access a directory of services, including dining, entertainment, third-party content and more through an in-room tablet and custom mobile app. The app also allows guests to bypass the front desk via KEYPR’s Keyless Entry. Additionally, owners and managers gain valuable insight through the integrated dashboard (GEMS®) and intuitive tools that provide visibility into guest needs before, during and after their stay -- all while easily monitoring operational KPIs across multiple properties. For further information, visit: www.keypr.com